If you have a warranty claim, contact the Alumawood® Dealer from whom you purchased your Amerimax Shade Structure as they are near you and familiar with your purchase and/or project. If you cannot determine the name of the Alumawood® Dealer, please call 1-800-448-4033 for assistance. The dealer’s service representative will help diagnose the problem and determine if the parts are covered under warranty.
If after 5 days your local Alumawood® dealer has not responded to your claim, click here to submit a warranty claim online or send a written complaint to:
AMERIMAX EXTERIOR HOME PRODUCTS
Once we receive your online submission or written letter, an Alumawood® representative will respond to your claim within two working days.